These Terms of Service (the “Agreement”) constitute a legally binding agreement by and between MyVidTeam and the User (“User”).

Failure to agree and adhere to all of the terms, conditions, and obligations contained herein results in the express prohibition of the User’s use of the services ("Services"), and immediate discontinuation of use is required. The relationship between User and MyVidTeam shall cease to exist, except for any obligation of User to pay MyVidTeam for services rendered, which shall continue to be an ongoing obligation.

Service Plans

The Essential Plan: Under this plan, MyVidTeam shall deliver to the User:

- A maximum of one (1) long-form video per calendar month. 

- Up to two (2) short-form videos per calendar month.

- A maximum of one (1) YouTube thumbnail per calendar month.

MyVidTeam retains the right, at its sole discretion, to initiate new requests under this plan within a timeframe not exceeding five (5) business days.

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The Elevate Plan: Under this plan, MyVidTeam shall deliver to the User:

- A maximum of two (2) long-form videos per calendar month. 

- Up to two (2) short-form videos per calendar month.

- A maximum of two (2) YouTube thumbnails per calendar month.

MyVidTeam retains the right, at its sole discretion, to initiate new requests under this plan within a timeframe not exceeding five (5) business days.

Please note that MyVidTeam shall work on only one request at a time and shall not proceed to the next request until the approval of the current request by the User.

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The Elite Plan: Under this plan, MyVidTeam shall deliver to the User:

- A maximum of four (4) long-form videos per calendar month. 

- Up to two (2) short-form videos per calendar month.

- A maximum of eight (8) YouTube thumbnails per calendar month.

MyVidTeam retains the right, at its sole discretion, to initiate new requests under this plan within a timeframe not exceeding three (3) business days.

Please note that MyVidTeam shall work on only one request at a time and shall not proceed to the next request until the approval of the current request by the User.

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The Essential Lite Plan: Under this plan, MyVidTeam shall deliver to the User:

- A maximum of one (1) long-form video per calendar month. 

MyVidTeam retains the right, at its sole discretion, to initiate new requests under this plan within a timeframe not exceeding five (5) business days.

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These Service Plans may be subject to modifications, enhancements, or revisions at MyVidTeam's sole discretion. Users are strongly recommended to regularly review the terms of their service plans to stay abreast of any updates or changes.

The terms and conditions for the rest of the agreement remain unchanged. Please read them thoroughly before availing any of our services.

Intellectual Property Rights

All content of the Website, including software, designs, trademarks, logos, audio, video, and text (collectively, the “Content”) are the property of MyVidTeam and protected by copyright and trademark laws and any other applicable intellectual property law, foreign jurisdictions, and international conventions.

Ownership of Materials

Beyond MyVidTeam's ownership of Request, all design and original source files created belong to User, and User shall be the sole owner of the copyright for all Projects.

User Representations

By using the Website, User represents and warrants that: User has the legal capacity and agrees to comply with these Terms of Service; User is not a minor; User will not access the Website through automated or non-human means; User will not use the Website for any illegal or unauthorized purpose; User’s use of the Website will not violate any applicable law or regulation.

Prohibited Activities

User shall not access or use the Website for any purpose other than that for which the Website is made available to the User. The Website may not be used in connection with any commercial endeavors except those directly related to the services provided by MyVidTeam.

Feedback

User acknowledges and agrees that any questions, comments, suggestions, or other feedback (collectively, "Feedback") shall be the sole property of MyVidTeam. MyVidTeam is under no obligation to keep Feedback confidential or take steps necessary to ensure the confidentiality of Feedback.

Oversight

MyVidTeam reserves the right to monitor the Website for violations of these Terms of Service and to take appropriate legal action in response to a violation of these Terms of Service or any applicable law, statute, or regulation. Terms of Service further reserves the right to restrict or deny access to the Website or disable the User’s use of the Website, without notice or liability to User.

Returns and Refunds

14-Day Guarantee Policy

Our commitment to satisfaction is underscored by our 14-day guarantee, which is designed to offer peace of mind to our new users. This guarantee allows you to explore our Services fully within the first 14 days of your initial registration with us.

Eligibility for New Users: If you are a new user, you are eligible for a full refund if you choose to cancel your account within 14 days from the date of your account activation. To initiate a refund, please contact our support team within the specified period.

Limitations: The 14-day guarantee is applicable only once per new user and does not apply to subsequent renewals or additional services purchased after the initial transaction. It is our policy that any requests for refunds beyond the 14-day window will not be entertained, and users are encouraged to utilize the guarantee period to assess the suitability of our Services.

Exclusions for Returning Users: Returning users, defined as those who have previously held an account with us, are not eligible for the 14-day guarantee on reactivation or creation of a new account. This exclusion is in place to prevent abuse of our guarantee and ensure fairness to all users.

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All payments made to MyVidTeam for services are non-refundable unless otherwise expressly provided in this Agreement. 

Refunds, if any, shall be issued solely at the discretion of MyVidTeam and will be evaluated on a case-by-case basis.

Upon the initiation of their contract, Customers are required to pay in advance for services to be rendered within the forthcoming month.

In the event that a refund is granted by MyVidTeam, all rights, title, and interest in and to all work product, tangible and intangible, resulting from or related to any work performed by MyVidTeam, including all intellectual property rights, shall be retained by MyVidTeam. Customers are expressly prohibited from using any such work product in any manner or medium, without the express written consent of MyVidTeam.

This policy is intended to encourage fair and equitable treatment of all customers and to ensure the integrity and value of our services. MyVidTeam reserves the right to modify this refund policy at its discretion at any time, and such changes shall be effective immediately upon posting of the modified policy to the website or services.

Modifications to Terms of User

MyVidTeam reserves the right to change, alter, modify, or remove any content on the Website for any reason at its sole discretion. MyVidTeam reserves the right to modify or discontinue all or part of the Website without notice and without liability to the User.

Interruptions

MyVidTeam does not guarantee that the Website will be available and accessible at all times. There may be interruptions, delays, or errors beyond MyVidTeam's control. User agrees that MyVidTeam shall not be liable for any loss, damage, or inconvenience caused by the User’s inability to access or use the Website during any interruption in service.

Limitations of Liability and Indemnification

MyVidTeam, its directors, employees, members, contractors, or agents shall not be liable to the User or any third party for any direct, indirect, consequential, incidental, special or punitive damages, including lost profit, lost revenue, lost data, attorneys’ fees, court costs, fines, or other damages or losses arising from User’s use of the Website or the services provided by MyVidTeam, including but not limited to the editing and animating of videos. User agrees to defend, indemnify, and hold harmless MyVidTeam from and against any loss, damage, liability, claim or demand, including reasonable attorneys’ fees and expenses, made by any third party due to or arising out of:

• Use of the Website or the services provided by MyVidTeam, including but not limited to the editing of videos;
• Breach of these Terms of Service;
• Any breach of User’s representations and warranties set forth herein;
• User’s violation of the rights of any third party, including but not limited to intellectual property rights.

The User assumes all responsibility and risk for the use of the services provided by MyVidTeam, including but not limited to the editing of videos. The User agrees that MyVidTeam is not responsible for any loss or damage of any sort the User may incur from dealing with a third party.

User Data

User is solely responsible for all data transmitted to or relating to any activity User has undertaken using the Website. MyVidTeam shall have no liability to the User for any loss or corruption of any such data.

Electronic Delivery of Materials

User consents to receive electronic communications from MyVidTeam and agrees that all agreements, notices, disclosures and other communications sent via email or through the Website satisfy any legal requirement that such communication be in writing. User agrees to the use of electronic signatures, contracts, orders, and other records, and to the electronic delivery of notices, policies, and records of transactions initiated or completed by MyVidTeam or through the Website.

Showcasing Work

 MyVidTeam reserves the right to showcase design work on digital channels including social media, websites, etc. unless otherwise agreed upon. User reserves the right to issue a Non-Disclosure Agreement (NDA) to protect sensitive information.

Termination

These Terms of Service shall remain in effect until terminated by the User or MyVidTeam. MyVidTeam may terminate these Terms of Service at any time without notice, or may suspend or terminate User’s access to the Website at any time for any reason.

Contact Information

MyVidTeam welcomes User's questions or comments regarding the Terms. Please send any queries or concerns to the following address:

Otso Co.

15210 Dino Drive

Unit 496

Burtonsville, MD 20866, USA

1-301-945-7575